Supported File Types in MagicINFO

MagicINFO supports various file types for content upload, each serving specific purposes.

Below is a comprehensive list of supported file types along with recommended dimensions to help you create the best content for your MagicINFO server.


  • JPG
  • BMP
  • GIF (Premium only)
  • PNG (Premium only)

Recommended Specifications for Images:

Resolution: 1920x1080 pixels (landscape/portrait)
Max 72 DPI
RGB color

Office Documents:

  • PDF
  • Word
  • PowerPoint


Video files:

  • MP4
  • MOV
  • MPG2

When using video files, we recommend using a tool like Handbrake for optimal compatibility and performance.


Streaming Content:

MagicINFO also supports streaming content through the following protocols:

  • MMS
  • RTP
  • RTSP
  • HTTP
  • HLS

Please note that streaming content is only supported by MagicINFO Player S3 and above.

For a more detailed overview of supported file types per player and any updates, please refer to this dedicated article.

For any further assistance or inquiries, feel free to explore our Knowledge Base or reach out to our support team at